These Terms of Service apply to all orders placed through the online shop avolence.com by our customers. The customer's own conflicting or deviating terms and conditions will not be recognized unless we have expressly agreed to them in writing.

The purchase contract is concluded with: Laetum - Creative Designs UG (haftungsbeschränkt) Waldluststraße 48 85540 Haar Germany

3.1. The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding invitation to place an order.

3.2. By clicking the "Buy Now" button (or a similarly labeled button), you, the customer, place a binding offer to purchase the goods in your shopping cart.

3.3. The automatically generated email confirming the receipt of your order does not constitute an acceptance of your offer.

3.4. The purchase contract is only concluded when we accept your offer. This acceptance occurs upon the dispatch of a separate "Shipping Confirmation" email. We reserve the right to refuse an offer without stating a reason.

4.1. All prices are final prices in Euro (€) and include the statutory German value-added tax (VAT).

4.2. Shipping costs are not included in the displayed prices. The applicable shipping costs will be clearly displayed during the checkout process before you place your order.

4.3. Payment of the purchase price is due immediately upon conclusion of the contract. The available payment methods will be displayed during the checkout process.

5. Retention of Title The goods shall remain our property until full payment has been received.

6.1. Delivery will generally take place within the timeframes specified in our Shipping Policy.

6.2. Deliveries are made to the delivery address specified by the customer.

Consumers have a statutory right of withdrawal. Detailed information on the right of withdrawal, including the conditions and the model withdrawal form, is provided in our separate "Withdrawal Policy".

The statutory warranty rights of the Federal Republic of Germany apply. In the event of a defect, you are entitled to subsequent performance (rectification or replacement delivery).

9.1. We shall be liable without limitation for damages caused by intent or gross negligence.

9.2. For slight negligence, we shall only be liable in the event of a breach of essential contractual obligations (cardinal duties) and for damages to life, body, or health. In the case of a breach of essential contractual obligations, our liability shall be limited to the typically foreseeable damage.

9.3. This limitation of liability also applies to the personal liability of our employees, representatives, and vicarious agents.

10.1. The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

10.2. If the customer is a merchant (Kaufmann), a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract shall be our place of business (Munich).

10.3. The European Commission provides a platform for online dispute resolution (ODR), which can be accessed at https://ec.europa.eu/consumers/odr/. We are not obligated and not willing to participate in a dispute resolution procedure before a consumer arbitration board.

10.4. Should individual provisions of these Terms of Service be or become invalid, the validity of the remaining provisions shall not be affected.